Terms of service

Welcome to LUCY SKYELLE. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Acceptance of Terms

By accessing or using the LUCY SKYELLE website, you confirm that:

You are at least 18 years old, or you are using the website with the consent of a parent or legal guardian.
You will comply with all applicable laws and regulations.
The information you provide is accurate, complete, and current.
You agree to these Terms, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use our website only for lawful and responsible purposes.

You may not:

Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our website, systems, or accounts.
Upload or transmit viruses, malware, or other harmful content.
Interfere with the security, operation, or functionality of our website.
Copy, reproduce, distribute, or commercially exploit our website content without permission.

LUCY SKYELLE reserves the right to restrict or terminate access to the website if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, sizing information, and availability are accurate and up to date.

However:

Colors may appear slightly different depending on your device or screen settings.
Measurements may have minor variations due to manual measuring.
Product availability may change without notice.
We reserve the right to modify, update, or discontinue products at any time.

We do not guarantee that every product detail will always be completely accurate or error-free.

4. Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

LUCY SKYELLE reserves the right to:

Correct pricing or product information errors.
Update prices at any time.
Modify or end promotional offers without prior notice.

Orders are processed after payment has been successfully authorized.

5. Order Acceptance

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to cancel or refuse an order for reasons including:

Payment failure or authorization issues
Product availability
Pricing or product information errors
Suspected fraudulent activity
Shipping restrictions
Technical or system errors

If payment has already been collected and we cancel your order, the applicable amount will be refunded to your original payment method.

6. Shipping

Shipping is governed by our Shipping Policy.

Delivery may be affected by circumstances beyond our control, including carrier delays, customs inspections, severe weather, public holidays, high shipping volumes, incorrect shipping information, or other transportation disruptions.

Please review our Shipping Policy for complete information regarding processing and shipping.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy for information regarding return eligibility, non-returnable items, return requests, return shipping costs, damaged or incorrect items, refunds, and order cancellations.

8. Intellectual Property Rights

All content displayed on the LUCY SKYELLE website, including but not limited to:

Brand name and logos
Product images and photography
Graphics
Website design and layout
Written content
Product descriptions
Other visual and written materials

is owned by LUCY SKYELLE or its applicable licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. Disclaimer

Our website and products are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

While we make reasonable efforts to keep our website accurate and reliable, we do not guarantee that:

The website will always be available.
The website will be completely error-free.
The website will operate without interruption.
All products will remain permanently available.
Website information will always be completely accurate or current.

10. Limitation of Liability

To the fullest extent permitted by applicable law, LUCY SKYELLE shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to:

Your use of our website
Your purchase or use of our products
Shipping delays
Website interruptions
Technical failures
Events beyond our reasonable control

To the extent permitted by law, our maximum liability relating to any claim shall not exceed the amount you paid for the applicable order giving rise to the claim.

11. Changes to These Terms

LUCY SKYELLE reserves the right to update or revise these Terms of Service at any time.

Any changes will become effective once the updated Terms are published on our website. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

We recommend reviewing this page periodically for updates.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of South Dakota, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of our website shall be handled through the appropriate legal process in accordance with applicable law.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

LUCY SKYELLE
📧 info@lucyskyelle.com

Business Address

222 3rd Ave NE
Aberdeen, SD 57401
United States

Business Correspondence Only — Not a Return Address

Our Customer Support Team will respond to inquiries within 24–48 business hours, Monday–Friday.

LUCY SKYELLE — Thank you for shopping with us and being part of our journey.