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Thank you for choosing LUCY SKYELLE.
We know that a great shopping experience is about more than finding something you love. It’s also about having someone to turn to when you need a little help. Whether you have a question about an order, sizing, shipping, or one of our styles, our Customer Support Team is here to assist.
Customer Support Email
We aim to respond to all emails within 24–48 business hours, Monday–Friday.
For questions about an existing order, please include your Order Number so we can quickly find your purchase and better understand your request.
Our team can assist you with:
If you received a damaged, defective, or incorrect item, please include clear photos of the item and packaging along with your order number.
LUCY SKYELLE
222 3rd Ave NE
Aberdeen, SD 57401
United States
Business Correspondence Only — Not a Return Address
Please do not send returns to the address above. If you need to return an item, contact our Customer Support Team first so we can provide the correct return instructions.
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed
Messages received outside our regular hours will be answered on the next available business day.
To help us get back to you with the right solution, please include:
Your experience matters to us. Whether you’re choosing your next favorite dress or simply checking in on an order, we’re here to make the process feel easy from beginning to end.
LUCY SKYELLE — Style made personal, moments made memorable.
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